Privacy Policy

Last Updated: April 28, 2025

1. Introduction

SKL Builders Melbourne (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sklbuildersmelbourne.com.au/ (the “Site”) or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

2. Information We Collect

We may collect information about you in various ways, including:

2.1 Personal Information You Provide to Us

Contact Information: Name, email address, telephone number, postal address
Inquiry Information: Information provided in forms, emails, or other communications with us
Project Details: Information about your building or renovation project, including property details, requirements, and specifications
Financial Information: Payment details when applicable (though we do not store complete credit card information)

2.2 Information Automatically Collected

When you visit our Site, our servers may automatically collect certain information, including:

Usage Data: IP address, browser type, operating system, referring URLs, access times, pages viewed, links clicked, and actions taken while using our Site
Device Information: Information about the device used to access our Site
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. See our “Cookies Policy” section below for more details.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To respond to inquiries, quotes, and service requests
To communicate with you about our services, promotions, and updates
To personalize your experience on our Site
To process payments and transactions
To comply with legal obligations
To protect our rights, property, or safety, and that of our clients or others

4. Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: With third-party vendors, consultants, and other service providers who work on our behalf
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
Legal Requirements: When required by law or in response to valid requests by public authorities
With Your Consent: In other ways described to you at the time of collection or with your consent

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies Policy

6.1 What Are Cookies

Cookies are small pieces of data stored on your device when you visit our Site. We use cookies to remember your preferences, understand how you use our Site, and improve your experience.

6.2 Types of Cookies We Use

Essential Cookies: Necessary for the operation of our Site
Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Site
Functionality Cookies: Enable our Site to remember choices you make
Targeting Cookies: Record your visit to our Site, pages visited, and links followed

6.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to opt-out of marketing communications

To exercise these rights, please contact us using the details in the “Contact Us” section.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@sklbuildersmelbourne.com.au
Website: https://www.sklbuildersmelbourne.com.au/

14. Australian Privacy Law Compliance

SKL Builders Melbourne complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about the APPs, please visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.